Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Ghana Post with tracking and drop-off without signature. If you prefer delivery by DHL, FedEX or EMX Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected
Delivery Methods & Timescales
The average delivery timescale from the time you place your order is 1-3 days if you are living in Ghana. Free delivery of items in Greater Accra, other regions attracts fee of Ghs 10 or more for the transportation
Customers living outside Ghana may receive item within a period of 1-4 weeks based on the sort of courier services of your choice and the geographical location.
Returns and Exchange Procedures
Items sold are not returnable. However, items with defects sold may be return based on a condition that time elapsed after receiving item will be 15 days
EazzyWay will not receive items which have been worn, washed or damaged after receipt.
Your refund will be processed with 15 days of receipt of the returned goods
If your order is lost in transit we reserve the right to investigate before we offer to replace or refund.